This Privacy Policy explains how Gluetron eBusiness Private Limited collects, uses, stores, and protects information through PicMatrix.
Account information such as studio name, user name, email address, mobile number, address, and profile details.
Customer and album information entered by studios, including names, contact details, event details, photos, and selection activity.
Billing and business records created inside the platform.
Technical information such as device, browser, IP address, logs, and usage activity needed for security and service operation.
To provide studio management, album, photo selection, billing, marketplace, Quick Share, and customer access features.
To send service-related messages, login details, OTPs, alerts, and support communications where enabled.
To improve security, troubleshoot issues, prevent misuse, and maintain platform performance.
PicMatrix may use cloud storage, hosting, email, WhatsApp messaging, analytics, payment, or infrastructure providers to run the service.
Uploaded photos and files may be stored using configured storage providers such as AWS S3 or similar services.
We do not sell personal information.
Information may be shared with service providers, legal authorities, or business partners only when required to operate the service, comply with law, prevent misuse, or fulfill a user-requested feature.
Studios can update or delete account and content information subject to platform rules, legal requirements, and backup retention.
We use reasonable security measures, but no internet-based service can guarantee absolute security.
For questions about this page or PicMatrix services, please contact Gluetron eBusiness Private Limited through the official support or contact channel provided on the platform.